- Go to www.pogo.com.
- Click the 'Sign In' link at the top right-hand corner of the Pogo.com home page.
- Click the 'Forgot Password or Screen Name' link.
- Recovering a Password:
- Enter your Pogo or Club Pogo screen name in the text field in the Recover Password section of the page.
- Click the Send Me My Password button.
- Enter the e-mail address associated with your Pogo or Club Pogo screen name in the text field in the Recover Screen Name section of the page.
- Click the Send Me My Screen Name button.
The information will be sent to the e-mail address associated to your Pogo or Club Pogo account.
If you still need assistance, you can contact a Game Advisor by following these steps:
- Choose 'Pogo' as your product (if it's not already listed), and scroll down to the bottom of the page to click on Contact Us
- Select 'Pogo' as you platform
- Select 'Account Management' as your topic and describe your issue. Something like, "I can't access my account, please help!"
- Hit next and you will asked to log in. If you can't access your account, then click the I Can't Access My Account link under the Login button instead.
- In the new window, enter your First Name, Last Name, and Email Address, and then click 'Next'. You will now be connected to a Game Advisor.