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Pogo games won’t load



If games on Pogo games won’t loadfor you, load very slowly, or give errors such as 'Please wait, Loading,' see below for information on the most common causes (and links to instructions on how to address them). Even still, there is a lot more information at your fingertips that you can find with some quick Internet searches.
First, let's try to rule out some specific issues:

  • Is the game you can't load any of the following: Poppit!, Word Whomp, First Class Solitaire, or a game without an in-game Chat option?
  • Does your computer lock up or reboot when you try to load a game?
  • Does the game that won't load have a Weekly Challenge going on, especially on Wednesdays?
  • Are you running Microsoft Vista and having trouble patching?
If you can rule the above issues out, here are steps to take if the server status Answer says things are OK:
If Java is installed on your machine but not enabled

If you're still having issues and you're certain that Java is installed on your machine, it may be disabled. All mainstream browsers have an option for enabling Java, which ensures any applets that use it will function properly. For a complete list of per-browser instructions for enabling Java, visit
Here's what to do if clearing your cache and making sure your Java is updated doesn't resolve the issue.
The most common causes of problems that players encounter when playing our games are simply caused by anti-virus, firewall, ad blocking, and pop-up blocking software. The easiest way to determine if one or more of these is the cause of the problem is to simply disable them and see if the problem goes away. If the problem goes away, then the next step is to figure out how to configure the software to still protect your system without preventing you from playing our games. In this case, you should refer to the software’s manual or help files for detailed instructions on how to make the desired changes to the software.
More Information: Call Pogo Tech Center +1-855-517-2433 (Toll Free)

Are you having Java issues that prevent you from playing Pogo games?



you are having trouble playing Pogo games, you may not have Java installed or the updated version on your computer.
Check your Java version

Installing or updating Java
 
If you don't have Java, or don't have the most recent version, please perform a clean install/re-install of Java. Even if you do have the correct version, it can be helpful to uninstall and reinstall again to ensure that all older versions and/or corrupted files are removed from your computer.

You will also need to make sure that Java is enabled for your browser, otherwise you may still experiencing problems.

Firewalls, Proxies and Pogo
 
Pogo does not support Anti-Malware, Firewalls or Proxies. Using these can cause problems with loading and even prevent you from playing Pogo games at all. Learn more about Firewalls, Proxies, and Pogo.

Anti-Malware Programs and Pogo
 
Many loading issues can be caused by anti-virus, firewall, ad blocking or pop-up blocking software. To resolve this, please disable these programs and see if the problem goes away. If the problem goes away, then you will want to figure out how to set-up not prevent you from playing Pogo games, yet still protect your system. We recommend reviewing your software’s manual or help files, or contact your software's customer support services, for instructions on how to best configure your software.

While Pogo does not officially support the use of Anti-malware, such as Anti-virus, Anti-adware, Anti-Spyware, Firewalls, etc., we do understand that such software is commonly used. So we we would like to suggest that Windows users in particular consider using Microsoft Security Essentials (For Windows 8 this is re-named Windows Defender). This is free from Microsoft and should protect you from the most common browser based attacks. Windows 8 should come with Windows Defender pre-installed.

Clear your Cache/Temporary Internet Files
 
Sometimes your cached files can become corrupted, or are just out-of-date. It's useful to regularly clear your cached browser and Java files.

How to fix your browser's zoom level back to 100% in Pogo Game

Here are steps on how to set your zoom level back to 100%, which should resolve your game window being cut off or if you're playing one of our Hidden Object Games, this will fix if you're clicking on the object and it's not registering that you are.

In all web browsers you can just press and hold Ctrl while pressing 0 (ctrl-0) and your browser should jump back to being at 100% zoom level. This should work in Chrome, Internet Explorer, and Firefox.

Some web browsers have another way to fix the setting if you want to verify if you're at 100% or at a different level.Firefox does not have a default menu or buttons to change browser zoom.

Internet Explorer:

Go to the upper right corner of your browser and look for the little gear or cog icon. 
Click it and you will see the following menu:


Highlight the Zoom option and ensure it is set to 100%


Reload your game and you should be good to go. If that does not work, then close all of your browser windows and try again.

Google Chrome:

Go to the upper right corner of your browser and look for the little gray icon that is 3 horizontal lines

Click it and you will see the following menu:



Click either the - or + button until it says 100%

Reload your game and you should be good to go. If that does not work Please Call Pogo Help Center : 
+1-855-517-2433.

How to Recover Forgot Pogo or Club Pogo Screen Name or Password



If you forget your Pogo or Club Pogo screen name or password, simply perform the steps listed below to recover your information:
  1. Go to www.pogo.com.
  2. Click the 'Sign In' link at the top right-hand corner of the Pogo.com home page.
  3. Click the 'Forgot Password or Screen Name' link.
  4. Recovering a Password:
    1. Enter your Pogo or Club Pogo screen name in the text field in the Recover Password section of the page.
    2. Click the Send Me My Password button.
Recover a Screen Name:
    1. Enter the e-mail address associated with your Pogo or Club Pogo screen name in the text field in the Recover Screen Name section of the page.
    2. Click the Send Me My Screen Name button.

The information will be sent to the e-mail address associated to your Pogo or Club Pogo account.

If you still need assistance, you can contact a Game Advisor by following these steps:
  1. Choose 'Pogo' as your product (if it's not already listed), and scroll down to the bottom of the page to click on Contact Us
  2. Select 'Pogo' as you platform
  3. Select  'Account Management' as your topic and describe your issue. Something like, "I can't access my account, please help!"
  4. Hit next and you will asked to log in. If you can't access your account, then click the I Can't Access My Account link under the Login button instead.
  5. In the new window, enter your First Name, Last Name, and Email Address, and then click 'Next'. You will now be connected to a Game Advisor.
If you are Facing More Problems Call Pogo Support: +1-855-517-2433

unable to play pogo game|are you playing game from Aol



Facing problem with your POGO Games. Recently with 5 days you one getting this problem an errors says that “JAVA DOWLOADING”? If click on to it won’t to any thing. The problem is just because of the compilation problem that occur on AOL to link up with JAVA software that gets used when anybody want to play Pogo Game through pogo.com on aol.com, in order to get the patch for this problem 
   
 Post a Question....
any Kind of Pogo Game Problems Call Us
+1-855-517-2433 (Toll Free)

Pogo Java Error






While attempting to run Java based Pogo game a Security Warning dialog box appears.
Mac users cannot enter Text in to some Pogo games; like Crossword Cove, Scrabble or Boggle Bash.
          getting java error while playing pogo
1.install java error in pogo
    • Get the latest version here.
    • Test the version of Java you have to make sure it is the latest.
  1. Remove older versions of Java .
 error messages in pogo
  1. Enable automatic updates:
    This feature will ensure that you receive important security updates when they are released.
unable to install java for pogo
  1. Clear your Java cache periodically:
    • Learn how to clear your Call +1-855-517-2433(Toll Free)
  2. Verify that Java is enabled:
  3. Configure the settings of your firewall or anti-virus software:
    The most common problems are caused by settings of anti-virus, firewall, ad blocking or pop-up blocking software. To resolve one of these issue try to simply disable them and see if the problem goes away. If the problem goes away, then the next step is to figure out how to configure the software to still protect your system without preventing you from playing Pogo games. In this case, you should refer to the software’s manual or help files for detailed instructions on how to make the desired changes to the software.
  4. Use Java supported Web browsers:
    • Google Chrome on Mac OS X does not support Java 7.
      Get more information on running Java 7 using Chrome on Mac. +1-855-517-2433 (Pogo)
    • get java error in pogo Check system requirements to ensure any applets that uses Java will function properly.
  5. Get help from Pogo:
If you find these Pogo suggestions do not resolve your issue, please contact Pogo and request further assistance. Call +1-855-517-2433 (Toll Free)